As Thomas Cook, the British travel giant collapsed on Monday, Thomas Cook India assured its customers that the company was a separate entity and not affected by the United Kingdom tour operator’s collapse.
Chairman Madhavan Menon tweeted on Monday saying Thomas Cook India has been independent of Thomas Cook PLC since 2012. Fairfax Financial group controls the major shareholding in Thomas Cook India. Thomas Cook India is operationally and financially strong.
Thomas Cook India has been independent of Thomascook PLC since 2012.Fairfax Financial group controls the major shareholding in Thomas Cook India. Thomascook india is operationally and financially strong. #ThomasCook #ThomasCookcollapse
— mmenon (@madhavanmenon55) September 23, 2019
The clarification by integrated travel and travel-related financial services company came after the UK Civil Aviation Authority said that Thomas Cook Group, including the UK tour operator and airline, has ceased trading with immediate effect. All Thomas Cook bookings, including flights and holidays, have now been canceled.
According to reports, the travel firm collapsed after it failed to find the £200 million it needed in extra funds. The folding left around 150,000 holidaymakers stranded abroad facing a lack of certainty about how they will get home.
On Twitter, Thoman Cook India said it only shared a brand name with the UK company through a licensing agreement. It also sought to assure customers that all your bookings and transactions will continue to be smooth.
TCI’s Suzanne Pereira said the company’s Service Quality Team was reaching out to reassure customers.
Besides a pop-up on our portal, all our customers have been contacted via email and SMS; our Partners and stakeholders via email.
According to a report by IANS, Thomas Cook Airlines would bring in 2,000 tourists to Goa every week during the holiday season. In total, nearly 1.5 lakh tourists from Britain visited Goa early this year.
